Warrantor: Gates Underwater Products, Inc (Gates)
Warranted Product: All Gates manufactured housings, equipment and accessories.
Duration: Two years from date of purchase by original owner.

What is covered: Any defects in materials or workmanship.

What is not covered: This warranty is void if:
A) If the product is damaged by misuse, abuse or improper packaging during shipment;
B) If the product is repaired, serviced or modified by other than Gates or Gates authorized agent;
C) By failure to properly use and maintain the product in accordance with Gates instructions.

Gates does not warrant any items contained inside a Gates housing (such as a camera or camcorder) that are damaged due to failure for any reason. Gates is not responsible for consequential or incidental damages of any nature.

Non-Gates manufactured items are covered by a separate warranty from the original manufacturer (such as video lights). Refer to the original manufacturer warranty terms and conditions for details.

What we will do: In the event your Gates product fails due to material or workmanship within the warranty period, Gates will repair or replace the product at no charge to you, including return shipment. Gates will inspect and pressure test returned housings to verify failure mode and warranty coverage determination.

What we ask you to do: To obtain warranty service, you must contact Gates within the warranty period and follow these steps:

First Contact Gates for authorization. Often a problem can be handled without returning a product to Gates, saving you time and money.

If it is determined your product should be returned, pack your unit in its original packaging, if available. Otherwise pack the product very carefully and with plenty of protection, inside a sturdy box. You must ensure adequate protection during shipment or your warranty can be void.

Be sure to enclose your name and contact information in the box so we can reach you. You may be asked to enclose proof of purchase to confirm the warranty period is still in effect.

Return your product, prepaid and insured, to:

Gates Underwater Products
13685 Stowe Drive
Suite A
Poway, CA 92064

Upon receipt, your return will be carefully inspected and assessed for damage and warranty coverage, if applicable. Housings may be pressure tested to verify the integrity of the product prior to any service. All warranty costs will be covered according to the terms and conditions, including return shipment to you.

For any non-warranty service, you will be advised as to repair costs prior to any work being done.